Estimated Delivery Time:

  • We aim to process & deliver all orders within the same day.
  • No deliveries will be made on Fridays or public holidays, if you order within these days the delivery will be on the first working day.
  • orders within Dubai and /Sharjah which are made before 9:00 PM will be delivered on the same day.
  • orders to Abu Dhabi made before 12:00 AM will be delivered on the same day.

Order Tracking:

We will update you through Whatsapp or email about your order status in every step.

Our courier will confirm the location by WhatsApp or phone call to ensure delivery to the correct location.

 

Delivery Rates & Destinations:

Free delivery is available on all orders above AED 150. On an amount less than that, we charge a standard fee of AED 30.

We deliver to all regions in the United Arab Emirates.

Out of Stock:

All orders are subject to availability.

Cash on Delivery:

We offer this option in the UAE only, and we provide all other online payment options through a secure channel.

Special Instructions:

There is a text box at the checkout to add any notes or special instructions to your order.

Damaged Goods:

If you receive your order and it has been damaged during transit, please contact us immediately at info@cosmocosmetics.ae so we can resolve the issue.


 

For any further inquiries or explanations, please feel free to email us on info@bossecig.com.